User Response Window

A user response window is the amount of time a Mobile User has to answer a Notification Initiated Session.

Note: After the session is no longer available, the Mobile User will not be able to answer the delivered question. Instead, they will receive the next scheduled prompt. In other words, the prompts do not "stack up." 

The Mobile User can access the prompt in the app, after the notification, for the amount of time you specify. 

Have more questions? Submit a request